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Backorder status for customer orders

edited Nov 25, 2019 10:52AM in Accounting / ERP

We would really appreciate some help with this one...

Has anyone devised a method of notifying a customer if an item they ordered is backordered preferably by listing line item status in the customer's online order status display. (We don't want to turn on "Backordered" site-wide for various reasons.)

Secondly, can an email be constructed that will search for items backordered and generate an email for a customer with backordered items.

Other best practices for this issue welcomed.

Thanks,

Keith

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