Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
International Shipments - Duties and Taxes...need to bill to recipient!
Currently Netsuite does not allow Duties and Taxes for international shipments to be billed to the recipient (if the shipping is billed to your own account).
Most US vendors pay for the shipping/freight, but the Duties and Taxes collected by the recipient's government/customs department are normally billed to the =recipient=. I've reported this problem to Netsuite for 2 years and it still hasn't been fixed. Apparently this isn't a problem for other Netsuite users. When using FedEx Ship Manager or UPS Worldship, there are two billing drop-down menus, one is for transportation charges, the other is for duties/taxes/fees. Basically Netsuite has combined these two options into one option. They need to be separate variables.