megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

UPS Shipping integration - several questions

edited Nov 25, 2019 10:50AM in Accounting / ERP 6 comments

Hi Folks:

We have a scenario that is a bit confusing. We're not sure exactly how to proceed, or what the outcom would be. We're very new to NS, so please take that into consideration with any responses you may have.

When we ship items using integrated shipping and UPS, the system (UPS I belive) will send a confirmation to the registered email address of the customer. We would like for this not to happen, but we don't know how to prevent that.

Second, when a confirmation goes out from NS, we cannot seem to locate what email address the system uses to generate the email with the shipping confirmation. Does anyone know what email address this uses?

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders