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Fulfillment emails & tracking numbers

edited Nov 25, 2019 10:49AM in Accounting / ERP 10 comments

We have an issue that's been frustrating for our customers for a while, and it seems about time I tried to address it....

We often ship orders in multiple fulfillments, using multiple carriers.  We don't use any shipping integration.  Fulfillment emails are automatically sent when we ship items from an order.

The issue is that the emails correctly list the items in that fulfillment but:
1) They don't say how the order was shipped (the "Ship Via" field).

2) Each email shows a list of all tracking numbers from all fulfillments of that order (ie if this shipment was by Fedex, and a previous shipment for other items on that order was by Yellow Freight, then both tracking numbers would be listed).

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