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Residential or Business address? How to expose field to customers?
I noticed on a recent order that a $5 item cost $9 to ship. That seemed awfully high for this item. I did some testing and the same item cost about $6 to ship when changed to a business address. So, it was about a 33% decrease in shipping cost when changing from Residential to Business for the address type.
So, NetSuite won't let our customers specify the delivery address type while entering their address into the store check-out. We trust the vast majority of our customers and we want to expose that field. What are our options?
We already created a custom filed and it allows them to pick "Residential or Business", but the information never gets sent to the delivery address in their customer record.
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