Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
USPS integration error on international shipping if item(S) < 1 oz
1. Add an item or items that weigh less than 1 oz each into an sales order or a web order
2. Select an international USPS integrated option (priority mail international or express mail international.
3. fulfill the order in netsuite
Result: error thrown of "CustomsWeight1 must be greater than zero"
Expected Result: integrated endicia postage label generated
PS: If individual item weigh say 0.2 oz, the solution is not to change weight to 1oz because if customer add 100 of the item in his shopping cart he will be quoted shipping on a 100oz parcel instead of 20oz parcel.
Case# 807947
Thanks
0