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Free Shipping if total order is over - Calculating incorrectly?

edited Nov 25, 2019 10:48AM in Accounting / ERP

Have a shipping item linked to Fedex Ground realtime rates.

Check "Free if total order is over".  Put in $200.

The calculation in practice is proving to be more sophisticated than we want.

What we want:  if the amount before shipping/tax is <$200, add realtime shipping rate calculation.  Thus if the pre-shipping amount is $199, and shipping is $15, go ahead and add shipping.

What we are getting:  if the total order, including calculated realtime shipping rate, is >$200, shipping is listed as $0.00.

Thus I have a $185 order calculating shipping as $0.00, while a $180 order calculates shipping at $17.20. 

Is there a preference to change this to the more simple free shipping calculation we are looking for?  I could have sworn it calculated it via the simple method for us before.

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