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Fulfillment emails with tracking is simply NOT WORKING

edited Nov 25, 2019 10:47AM in Accounting / ERP 4 comments

Due to the large variery of shipping carriers, methods, etc. the fulfillment email with the tracking information simply does not work properly.

We get so many calls saying the tracking URL is wrong or it sends them to a different service.

It will be so simple if each Shipping Method has an optional field that is called Tracking URL.

This way WE the users can specify a tracking URL for each shipping method REGARDLESS of the carrier. Some carriers might have a web for tracking, some others not, so if the field is empty, the fulfillment email WILL NOT HAVE a tracking URL. But if it does it will have the CORRECT URL, all the time, 100% correct.

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