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Item Shipped Email Alert to Sales Reps

edited Nov 25, 2019 10:46AM in Accounting / ERP 2 comments

I am trying to set up an alert that goes to a sales rep when an order for one of their customers has been shipped. Problem is that it sends the email when the order is marked as shipped and then again when I bill the order. How do I get it to only send the email once?

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