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Customer on credit hold receiving goods - how to stop

edited Nov 25, 2019 10:46AM in Accounting / ERP 4 comments

When a customer goes on credit hold we can no longer accept new orders from them as Netsuite prevents them being saved. However we keep having a problem that orders already on the system can be fulfilled when the customer is on credit hold. It is only later when we try to bill the customer that we find the goods have already left the building.

Is there a way to block fulfilment's when a customer is on credit hold?

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