Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Auto-email at "packed" status to will-call customers
We have advanced shipping and use the picked/packed/shipped status for orders.
We want to create a unique, auto-generated email when the item is marked packed (and ready for shipping/pickup) for the following situations:
- customers whose order is for will-call and we let them know the order is ready for pick-up (ship via=will call)
- sales reps who will be deliverying order (ship via= sales rep name)
(We do not have/nor want the auto generated e-mail for fulfillment enabled for web orders or any other orders that generates email when something has shipped, only wanted when something is packed.)
0