Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Rounding (up) Error on FedEx shipments
We are having a problem with FedEx.
It seems that any box that weighs 7.1lb is being billed as 71 pounds. This translates to thousands of dollars in over-payments.
We had FedEx look into it and they responded with this:
The audit results confirm the results Wendy found on the Rating
side.
There appears to be a problem with the customer's shipping device. Any
package weighing more than 1 pound with a "0" in the ones place of the
weight field and a "9" in the tenths place of the weight field is
transmitted incorrectly. The following example illustrates this. You
can
substitute any number greater than zero in place of "X" and the same
0