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Can't change name of shipping item?

edited Nov 25, 2019 10:45AM in Accounting / ERP 2 comments

I need to set up a new shipping item with a custom name.  I have done this is the past with no problem.  Now, when I select the shipping method alongside UPS Real-time rate it auto-populates both the Ship Name and Display Name/Code fields and grays them out where I can't edit this. 
Any way to fix this?

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