Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Some ship to addresses not transferring to WorldShip
Would appreciate any suggestions about how to debug why some few customer Ship To addresses do not get populated when the warehouse staff selects UPS and the WorldShip popup window appears. The Ship To tab in that window has empty fields for address for those few customers.
The phone, email, and ship method do get populated, but the customer name, company, street, city, state, country, zip code do not get populated.
The problem seems to occur with some Custom NetSuite addresses.
The problem can always be resolved by picking the address from the address selection list in NetSuite, which seems to re-format the custom address, causing it to display without the company name or country.
0