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International Shipping Error

edited Nov 25, 2019 10:44AM in Accounting / ERP 1 comment

Does anyone know what this error means? I am trying to enter an order for an international shipment and I keep getting the same error.

" Could not calculate cost for the selected Realtime rate. UPS did not return any rates for the specified origin and destination addresses.

When I enter the same order on our website I get this different error:

"There are no shipping methods available for your address. Please verify that your address is correct. If you continue to have problems, please contact us directly."

Any help would be great! :h_a_w:

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