Discussions
Need different order# to be emailed than the SO number on the Fulfillment email
I import orders from Magento into Netsuite and it creates a Sales Order for that Magento order automatically in Netsuite. I have a field in that Sales Order that shows the Magento order number. I don't want to show the customer the Netsuite generated Sales Order number ever when it sends them a Fulfillment email. I want it to say that their Magento order number has been fullfilled. Is there a way to have that Fulfillment email show a different order# other than the Netsuite Sales Order#?
Or better yet, how can I have it just not send a fulfillment email from Netsuite at all only for Magento orders? I do want the Netsuite generated orders to send fulfillment emails. So the global setting wouldn't work.