Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Tracking Number merge fields for Workflow email
I want to create a workflow that sends customers their tracking numbers for certain types of shipments. It would be triggered on save of the item fulfillment. I can't figure out how to get the tracking number into the email body. Field {trackingnumbers}, which will show the tracking numbers in a saved search, comes up blank in the email. {shipmentpackage.trackingnumber} looks like it will work in cases where there's only a single tracking number on the transaction. With transactions that have both a Package Tracking Number and a Return Tracking Number, I can't figure out how to get it to only print the Package Tracking Number. Any help is appreciated. Thanks.
0