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Fulfillment KPI's

edited Nov 25, 2019 10:43AM in Accounting / ERP 6 comments

Hi, we wish to produce reports showing the following, any advice would be appreciated.

1) Percentage of total items ordered that have gone on to back order. An example: 1000 items ordered (across 50 sales orders), 500 have gone onto back order so the back order percentage is 50% (We would then like to add filters, by location/time but we should be able to do this)

2) The average time it take to fulfill an order, from placing the order to marking the order as fulfilled/shipped.

How is the above possible?

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