Discussions
Getting "shipping address" fields into fulfillment emails for orders with multiple fulfill
As it is, if we fulfill an order going to 2 locations, the customer gets 2 fulfillment emails, but has zero idea which tracking number goes to which location unless they track each one at UPS.com. In some cases we ship to 20 different locations for one order. In most cases, the person that placed the order would like to forward the emails to each branch manager. That is difficult without a shipping address on each fulfillment email.
I know that something like this can be done by NOT using a customized version of the standard NetSuite fulfillment email feature, but instead using a saved search that emails results. I don't like the saved search method because I like the tracking numbers going out immediately upon marking an order shipped. Any ideas?