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Partial Fulfilled Sales Order with Promotion Code

edited Nov 25, 2019 10:43AM in Accounting / ERP

We have a promotion code (5% off on total) - and it applies it correctly to the sales order via the order coming in from the web site.

However, if we partially fulfill it, when it gets to the invoice, it applies the original 5% off vs the adjusted shipped actual.

ie.. $2000 on sales order has a $100 discount applied. It's partially fulfilled and only $1000 was shipped actually and the rest is on back order. When that is invoiced it should be $1000 - $50 discount and NOT the original $100 discount

Is there somewhere we can fix this so the invoice is correct? With non manual human intervention?

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