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Update: Narrative Insights has been restored and is now available.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Severe Web Presence Report Errors -
We were upgraded on Friday to the 2008-2 release and since that time the standard Web Anaylitics reports for Referrer and Keywords as well as a custom reports that I developed for Keywords by search engine have been completed inaccurate.
For example, we had over 767 Google referals on 9/21 according to Goggle Analytics, and Netsuite's referre report indicates 12. In the past, the GA and NS have been fairly close and consistent. Every referrer and keyword are affected. I went back to reports I had used as recently as last Friday, and roudn all of our past history is also corrupted. I have not fully investigated all the web presence reports, but you may want to look closely before you assume accuracy.
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