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Update: Narrative Insights has been restored and is now available.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Global Subscription Status (where is this?)
Create a group with a new search for customers with overdue balances at Lists > Relationships > Groups > New ( Administrator ).
On the Create Group page, select Dynamic and chose to include customers in the dropdown.
Create a name for this group, such as Customers Overdue 30 Days.
In the Saved Search field, select New to create a new search to define this group.
You can use the following filters and criteria:
Overdue Balance: Is greater than 0
Transaction Fields: Days Overdue: Is greater than or equal to 30
Global Subscription Status: Any of Confirmed Opt-In and Soft Opt-In. I could not find this field under the criteria. Not sure where this field is.
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