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[Code=UNEXPECTED_ERROR] An unexpected error occurred when adding sales order

edited Dec 2, 2019 3:16PM in SuiteCloud / Customization 5 comments

Have submitted this via Support --> Customer Service --> Contact Support Online more than once and haven't received a response.  Using C# to call NetSuite Web Service via lates WSDL 2.0.  Received [Code=UNEXPECTED_ERROR] An unexpected error occurred when trying to add an order.  Here is the underlying request soap xml.  Any help is appreciated.

   <?xml version="1.0" encoding="utf-8"?>     <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">        <soap:Body>           <add xmlns="urn:messages_2_0.platform.webservices.netsuite.com">              <record xmlns:q1="urn:sales_2_0.transactions.webservices.netsuite.com" xsi:type="q1:SalesOrder">                 <q1:entity internalId="39" type="customer" />                 <q1:tranDate>2006-06-17T06:40:01</q1:tranDate>                 <q1:tranId>4091240-1</q1:tranId>                 <q1:orderStatus>_pendingFulfillment</q1:orderStatus>                 <q1:memo>OLIEO: Joel Davidson</q1:memo>                 <q1:itemList>                    <q1:item>                       <q1:item internalId="34" type="nonInventorySaleItem" />                       <q1:quantity>1</q1:quantity>                       <q1:customFieldList>                          <customField xsi:type="StringCustomFieldRef" internalId="custcoltrans_url" xmlns="urn:core_2_0.platform.webservices.netsuite.com">                             <value>

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