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Tracking Number field permissions
Hello,
I've been on hold for a total of 105 minutes with Netsuite phone support. Maybe posting here will be quicker!
I am receiving the error
[Code=INSUFFICIENT_PERMISSION] You do not have permissions to set a value for element trackingnumbers due to one of the following reasons: (standard permissions reasons listed)
when trying to update the tracking number field on a Sales Order. This was working a few months ago when I originally wrote this code.
SalesOrder so = new SalesOrder();
so.setInternalId(thisOrder.getInternalId());
so.setTrackingNumbers(thisOrder.getTrackingNumbers());
so.setShippingCost(thisOrder.getShippingCost());
WriteResponse write = _port.update(so);
Any thoughts on the cause of this? I am logging in with an Administrator role.