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Shipping total must be calculated before saving. Please click "Calculate".

edited Dec 2, 2019 3:14PM in SuiteCloud / Customization 14 comments

When attempting to add a salesOrder after the new 11.0.6 release, I am now greeted with the following error:

Shipping total must be calculated before saving. Please click "Calculate".

The shippingCost and shippingMethod are being sent with the request, and yet this message persists.

I have isolated to the problem to being tax-related (where a customer without tax processes fine, and customer with tax fails). I am contacting customer service via telephone with my gold support package now, and have posted my SOAP request and response below.

SOAP Request:

 <soap:Body>  <add>  <record xsi:type="ns6:SalesOrder">    <ns6:taxItem internalId="6" />    <ns6:ccName xsi:type="xsd:string">John Doe</ns6:ccName>    <ns6:email xsi:type="xsd:string">

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