Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Sales Rep Automatically Updated?
I have noticed an interesting thing that when I push in sales orders with no sales rep through web services, the customer record is automatically updated to reflect the webservice login, if they are a sales rep, as the sales rep for that customer. Is anyone experiencing this behavior and if see is it a system setting that I can turn off?
0