Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
v2007 - Search customer payments via web services is failing
After the recent upgrade, search requests via web services to get a filtered list of customer payment records started failing. It does not error but fails in a strange way. Instead of returning status tag with isSuccess=true, it started returning an empty status tag and it breaks the check for response.status.isSuccess in the code!!
Waited for 2 hours this morning on phone trying to talk to someone at NetSuite but in the end they won and I had to hang up.
REQUEST
---------
<soap:Envelope>
<soap:Header>
<searchPreferences>
<bodyFieldsOnly>false</bodyFieldsOnly>
0