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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
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Serial Numbers, Issue 137834
Our use case is a follows...
We sell wireless phones and have an xml file we download from the carriers web site that contains a customers phones serial # plus the serial # for their GSM SIM card.
We use this xml file to create an invoice via web services.
The problem is, in about 50% of the cases, the customer is purchasing just a phone and not the sim card. The serial # for the sim card, however, remains in the XML file.
Issue 137834 has been filed because our invoice fails to be created in each case when the serial # for the sim already exists in Netsuite and is marked as unavailable. The reason for this (issued 137834) is because the serial number records need to be exposed in web services.
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