Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more

"Improper usage; trying to get jobID before it has been initialized": anyone else?

edited Dec 2, 2019 3:09PM in SuiteCloud / Customization 5 comments

We create a couple hundred sales orders per day via web services and have done so since the start of the year.  Earlier this week we observed a slightly higher incidence of random non-repeating errors (NullPointerExceptions, etc.) but this morning the error rate has gone through the roof.  The most popular error seems to be this one:

com.netledger.common.exceptions.NLException: Improper usage; trying to get jobID before it has been initialized.

I can certainly read the words, but I'm not sure what it means.  Between that and
java.lang.NullPointerException

Almost all of our sales order creation requests fail at least once.  Is anyone else experiencing these errors?  And yes, I have a case submitted (754755).

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders