Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
500 SSL read timeout
Over the last 40 minutes we have seen a dramatic increase in the number of timeout messages produced by version 2009.1 of NetSuite Web Services. Each response is simply returning "500 SSL read timeout" after roughly 3 minutes of waiting. Have anyone else been receiving this error? Below is an output of our log file.
[2009/12/21 14:46:40] <19773> #137# NetSuite. - Queuing get function from program.cgi in package main on line 102 [46] [2009/12/21 14:46:40] <19578> #91# NetSuite.- Sending get to NetSuite w/ handle H:server:422736 [3302839650] [2009/12/21 14:48:53] <19590> #227# NetSuite.- Received failed response code from NetSuite! [3302972551] [2009/12/21 14:48:53] <19590> #228# NetSuite.- 500 SSL read timeout: [3302972552] [2009/12/21 14:48:53] <19590> #138# NetSuite.- Returning get to w/ handle H:server:422735 [3302972560] [2009/12/21 14:49:16] <19868> #137# NetSuite. - Queuing get function from program.cgi in package main on line 102 [47] [2009/12/21 14:49:16] <19590> #91# NetSuite.- Sending get to NetSuite w/ handle H:server:422737 [3302995754] [2009/12/21 14:49:41] <19578>
0