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NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
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Can't create PhoneCall
Problem: We can’t create new PhoneCall record when Contact for PhoneCall is specified, but Company for PhoneCall isn’t.
Description: We tried to create new phone call record with only contact reference specified and got an exception with message “Invalid contact reference key 1017”. SOAP messages (request and response) are in the attachment. Contact with internalId=1017 is exists in our DB, but the company for this contact is not set. Company field is optional for PhoneCall, as it is described in Netsuite documentation. We also tried the situation when both contact and company are present and both are absent, everything works. So we need an answer, if it is possible to create phone call with no reference to company.
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