Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Share Your SuiteWorld Experience & Earn a Special Badge!
Can't create new PhoneCall linked to Contact without Company
Problem: We can’t create new PhoneCall record when Contact for PhoneCall is specified, but Company for PhoneCall isn’t.
Description: We tried to create new phone call record with only contact reference specified and got an exception with message “Invalid contact reference key 1017”. Contact with internalId=1017 is exists in our DB, but the company for this contact is not set. Company field is optional for PhoneCall, as it is described in Netsuite documentation. We also tried the situation when both contact and company are present and both are absent, everything works. If it is possible to create phone call with no reference to company?
0