Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Connection timeout on update of inventory item record
I'm consistently getting a SOAPException (connection timeout) on an update call for an inventory record -
WriteResponse writeResponse = nss.update( inventoryItem );
I'm reading a list of inventory items (item name) from an Excel spreadsheet, and am needing to set a custom field on the inventory record to 'true' (checkbox field). The login status is successful, but the update is consistently failing.
Any suggestions are greatly appreciated. This doesn't seem like it should be that difficult, but I can't seem to get past this.
Thanks.
0