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Invalid location ref key when upserting SO in java

edited Dec 2, 2019 3:02PM in SuiteCloud / Customization 1 comment

I am getting error:

get operation on customer record was not successful
    error
    type: ERROR
    code: INVALID_KEY_OR_REF
    message: Invalid location reference key undefined.

When performing an upsert on a Sales Order record. Checking the integration log shows that the customer is being retrieved correctly which makes the error misleading.

My SOAP request looks correct and is as follows:

soapenv:Envelope xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">      <soapenv:Body>          <upsert xmlns="urn:messages_2012_2.platform.webservices.netsuite.com">              <record xsi:type="ns1:SalesOrder" externalId="extID134817410243" xmlns:ns1="urn:sales_2012_2.transactions.webservices.netsuite.com">                  <ns1:customForm xsi:type="ns2:RecordRef" internalId="222" xmlns:ns2="urn:core_2012_2.platform.webservices.netsuite.com"/>                  <ns1:entity xsi:type="ns3:RecordRef" type="customer" internalId="1221212123" xmlns:ns3="urn:core_2012_2.platform.webservices.netsuite.com"/>                  <ns1:tranDate xsi:type="xsd:dateTime">2012-11-10T05:00:00.000Z</ns1:tranDate>                  <ns1:orderStatus xsi:type="ns4:SalesOrderOrderStatus" xmlns:ns4="urn:types.sales_2012_2.transactions.webservices.netsuite.com">_pendingFulfillment</ns1:orderStatus>                  <ns1:otherRefNum xsi:type="xsd:string">ourPOnum</ns1:otherRefNum>                  <ns1:memo xsi:type="xsd:string">Order</ns1:memo>                  <ns1:shippingTaxCode xsi:type="ns5:RecordRef" type="taxGroup" internalId="16" xmlns:ns5="urn:core_2012_2.platform.webservices.netsuite.com"/>                  <ns1:class xsi:type="ns6:RecordRef" internalId="2" xmlns:ns6="urn:core_2012_2.platform.webservices.netsuite.com"/>                  <ns1:itemList xsi:type="ns1:SalesOrderItemList" replaceAll="false">                      <ns1:item xsi:type="ns1:SalesOrderItem">                          <ns1:item xsi:type="ns7:RecordRef" internalId="1111" xmlns:ns7="urn:core_2012_2.platform.webservices.netsuite.com"/>                          <ns1:quantity xsi:type="xsd:double">1.0</ns1:quantity>                          <ns1:price xsi:type="ns8:RecordRef" type="priceLevel" internalId="-1" xmlns:ns8="urn:core_2012_2.platform.webservices.netsuite.com"/>                          <ns1:amount xsi:type="xsd:double">44.97</ns1:amount>                          <ns1:location xsi:type="ns9:RecordRef" type="location" internalId="7" xmlns:ns9="urn:core_2012_2.platform.webservices.netsuite.com"/>                          <ns1:customFieldList xsi:type="ns10:CustomFieldList" xmlns:ns10="urn:core_2012_2.platform.webservices.netsuite.com">                              <ns10:customField xsi:type="ns10:StringCustomFieldRef" internalId="custcol_amazon_line_id">                                  <ns10:value xsi:type="xsd:string">ourCustField</ns10:value>                              </ns10:customField>                              <ns10:customField xsi:type="ns10:StringCustomFieldRef" internalId="custcol_onlinedisplayname">                                  <ns10:value xsi:type="xsd:string">skuName</ns10:value>                              </ns10:customField>                          </ns1:customFieldList>                      </ns1:item>                  </ns1:itemList>              </record>          </upsert>      </soapenv:Body>  </soapenv:Envelope>

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