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salesGroup (choose team in the UI)

edited Dec 2, 2019 3:02PM in SuiteCloud / Customization 2 comments

We are pushing sales orders into NS via web-services.

It seems that no matter what I do I can't seem to set a pre-defined 'sales team'.

I can easily and successfully set a team manually (using the employee ID, contribution percentage, is primary etc fields found in the 'SalesTeamList' node.

However, whenever passing a sales team ID into the salesGroup node I get an unexpected error. If I pass the team internal ID AND I set the 'replace all=true' from the SalesTeamList node the error is gone but I end up with no sales team.

The goal is to pass the internal ID of a pre-defined sales team to a new sales order. I have checked that the data is legitimate (the team exists and the ID being passed is correct). If I pass it to the name value I get a lookup error, if I pass it to the internalID value I get an 'unexpected error'.

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