Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Connection timeout errors
Has anyone else been seeing an increase in Connection Timeout errors since 2013 rollout?
I was previously using Request Level logins which began to throw errors with increasing frequency after we were upgraded. As a test I rolled back to Login via sessions and still encounter problems.
What I have noticed is that it appears the web service request is returning a response prior to the operation completing fully on the NetSuite side. I am thinking there may be a timing issue occurring, but I'm not sure.
Any thoughts?
0