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Sorting Web Service Search Results

edited Dec 2, 2019 3:02PM in SuiteCloud / Customization 2 comments

Is it possible to set search preferences in the web service call to sort the data that is returned?

I am using the SupportCaseSearch object to perform a web service search that returns back a customer's support cases to be displayed in our Customer portal. I need to do this by paging the results and only bringing back a page at a time, because pulling back all of the support cases at once takes entirely too long. By default, NetSuite returns the support case records in ascending order of internal id. So with paging, the first page contains the oldest support cases a customer has since these obviously have the lowest internal IDs. This is obviously unacceptable for our

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