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Customer List Saved Search Efficiency Help

edited Dec 2, 2019 3:01PM in SuiteCloud / Customization 2 comments

We are using a SavedSearch to provide the full list of clients with some specific information, but it's running too slow over webservices. (C# WSDL)

Goal: Get full customer list, including the customer's associated sales rep's name and their primary contact's name and email.

I have the basic webservice calls working to pull down the SavedSearch and interpret the results, but I'm experiencing major slowdowns and issues with retrieving non-basic fields such as the "Sales Rep" and "Primary Contact".

The issue is that the saved search returns those fields using their internalID instead of the actual information.  I am able to query the salesRep and primary contact information easily when separate, but the nesting of the requests causes a lot of issues.

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