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Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Enabling Concurrent Web Services
Can anyone tell me how to enable concurrent web services for a user. We recently added suite cloud plus to test this feature. I have looked through suite answers and it says to check the concurrent web services box on the employee record. I have looked for that check box and have not been able to find it. I have also filed a case but they have not been able to assist because they can't find it either. I do already have the standard web services enabled and it is functioning properly.
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