Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Trouble keeping a connection to endpoint 2013_1
I'm working on an integration app, and we're currently pointing to 2013_1.
Sometime on Friday, we lost the ability to maintain a session.
My app seems to be able to login to NetSuite, but the next request fails with an InvalidSessionFault. Note that this is code that's been working for months. It was originally written for the 2012_2 endpoint, but we have successfully been using it on 2013_1 for over a month.
Has anyone else seen a problem with this endpoint?
FWIW, here's the stack I'm getting back:
com.netsuite.webservices.platform_2013_1.InvalidSessionFault: Your connection has timed out. Please log in again.
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
0