megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.

Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

Trouble keeping a connection to endpoint 2013_1

edited Dec 2, 2019 3:01PM in SuiteCloud / Customization 1 comment

I'm working on an integration app, and we're currently pointing to 2013_1. 
Sometime on Friday, we lost the ability to maintain a session.

My app seems to be able to login to NetSuite, but the next request fails with an InvalidSessionFault.  Note that this is code that's been working for months.  It was originally written for the 2012_2 endpoint, but we have successfully been using it on 2013_1 for over a month.

Has anyone else seen a problem with this endpoint? 

FWIW, here's the stack I'm getting back:
com.netsuite.webservices.platform_2013_1.InvalidSessionFault: Your connection has timed out.  Please log in again.
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 2 (Apr-Jun 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders