megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Don't miss out on our Pop Quiz! You only have until tomorrow, April 10, 2026, 2:00PM ET to comment your answers.

Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

Web Services Only Role - Login Failure

edited Dec 2, 2019 3:01PM in SuiteCloud / Customization 5 comments

Hi,

I have cloned an existing role and planned to use the cloned copy for a Web Services role.  If I apply the "Web Servcies Only Role" setting to my new Role, I get his error when I try and make a RESTLet call...

"error code: INVALID_LOGIN_CREDENTIALS error message:You have entered an invalid email address or password. Please try again."

If I disable that setting the call succeeds..

There is a mention of this problem in SuiteAnswers but the answer is not useful...it simply recommends disabling the Web Sevices Only setting.  I need to give access to a RESTLet to a third party and do not want them logging into the UI with the username and password I provide them.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 2 (Apr-Jun 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders