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upsert Employee gives error RCRD_DSNT_EXIST with phantom internalId/externalId

edited Dec 2, 2019 3:01PM in SuiteCloud / Customization 1 comment

I am trying to upsert an Employee record using SuiteTalk. I am using the PHP toolkit. I have been able to insert/update/upsert many different types of records successfully, but I am having a problem with some Employee records.

This is an example request:

<?xml version="1.0" encoding="UTF-8"?>  <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns1="urn:employees_2013_1.lists.webservices.netsuite.com" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns2="urn:messages_2013_1.platform.webservices.netsuite.com" xmlns:ns3="urn:core_2013_1.platform.webservices.netsuite.com" xmlns:ns4="ns">   <SOAP-ENV:Header>    <ns4:passport xsi:type="ns3:Passport">     <ns3:email>

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