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Updating contact validation error

edited Dec 2, 2019 3:01PM in SuiteCloud / Customization

I have a web service that updates contact information.  For some reason when it tries to update the work phone it fails with...
"The field phone contained more than the maximum number ( 22 ) of characters allowed. "

Seems straight forward but when I check the record in NS UI the phone number field value is more than 22 characters ((313) 884-XXXX ext 0000)).  So the UI allows more characters than what the Web Service allows for that field.

Does anyone have any suggestions on how I can resolve this?

Any help would be appreciated.

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