Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more

Trying to create a simple record (Unexpected Error result!)

edited Dec 2, 2019 2:59PM in SuiteCloud / Customization 2 comments

I am trying to create a single timeBill record using the add() method of the NetsuiteService class. I have tried associating the caseTaskEvent record, the customer record and the item record - ALL USING THEIR INTERNAL IDs found in existing timeBill records added through the Netsuite UI. I have also tried removing those associations and just using the employee record. In every single incarnation I get the especially unhelpful and maddening:  "Unexpected Error" as a result.

Here is my example code:

                 TimeBill tb = new TimeBill();                  tb.timeType = TimeBillTimeType._actualTime;                  tb.timeTypeSpecified = true;                  var time = new Duration();                  time.timeSpan = 0.25;                  time.unit = DurationUnit.hour;                  tb.hours = time;                  tb.customer = new RecordRef() { internalId = "xxxx" }; //job/client field with * in NS                  tb.memo = "test!";                  tb.item = new RecordRef() { internalId = "xxx"}; //service item * in NS                  tb.caseTaskEvent = new RecordRef() { internalId = "xxxx" }; //non-billable task in NS UI linked to customer/client/job *                   tb.employee = new RecordRef() { internalId = "xxxx"};                  WriteResponse r = _service.add(tb);                  StatusDetail[] status = r.status.statusDetail; //UNEXPECTED ERROR- YA! 

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders