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NetSuite shopping cart - terrible...

edited Jul 16, 2006 10:54PM in Web Site / E-Commerce 2 comments

Does anyone else think the NetSuite shopping cart is just awful.  I know I'm loosing sales because of this.  How many customers have abandoned their cart because they are are immedialty forced to give their e-mail address before proceeding (spam alert!) and you can't even see your order total unless you give your crecit card information (fraud alert!).  I wouldn't shop at my own site for those reasons alone!  (and of course NetSuite won't allow you to change it at all)   

1. Can't proceed with checkout unless customer enters their e-mail address
2. Can’t get shipping prices before putting in all your info – e-mail, bill to, ship to (shipping estimator only gives UPS Ground option)

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