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Viewing documents on NetSuite websites

edited Feb 25, 2008 6:50PM in Web Site / E-Commerce 13 comments

In order for a document to be viewable and downloadable from a NetSuite website, it must be marked "Available without Login".  Any file that is not marked "Available without Login" can only be viewed by internal roles (Employees). 

This preference will soon be renamed to "Available Externally", which better describes its functionality.

If your customers are having trouble accessing a file from your website, even after logging in as a customer, it is likely because the Available preference is not turned on.

Regards,
Baruch Goldwasser
NetSuite Product Management

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