megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

Customers can't buy if Javascript not enabled on browser

edited Oct 7, 2006 9:48AM in Web Site / E-Commerce 3 comments

Just got off the phone with Netsuite support.  This is the inherent and designed functionality of netsuite.  If a customer does not have javascript enabled on their browser - they cannot buy.

Not only that - but they won't get any error message either - they hit "Proceed to Checkout" and nothing happens.

What are all your thoughts on this?

For my customers, only 2.7% of my visitors don't have Javascript enabled... given that some of them probably are webcrawlers and not real users, lets assume it is half that number. However, that still is a significant number of lost buyers on an annual basis.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders