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Customers can't buy if Javascript not enabled on browser

edited Oct 7, 2006 9:48AM in Web Site / E-Commerce 3 comments

Just got off the phone with Netsuite support.  This is the inherent and designed functionality of netsuite.  If a customer does not have javascript enabled on their browser - they cannot buy.

Not only that - but they won't get any error message either - they hit "Proceed to Checkout" and nothing happens.

What are all your thoughts on this?

For my customers, only 2.7% of my visitors don't have Javascript enabled... given that some of them probably are webcrawlers and not real users, lets assume it is half that number. However, that still is a significant number of lost buyers on an annual basis.

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