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Checkout Abandonment Rates

edited Jun 4, 2008 4:13AM in Web Site / E-Commerce 10 comments

Hi All,

As opposed to cart abandonment, has anyone got the stats on checkout abandonment? ours is 10% which is high we think. Every person we contacted to ask why they abandoned at such a late stage said the site wasn't working, timeouts, the basket appeared empty as soon as they registered etc.

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