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How to set a default discount for certain customers

In the customer center we allow customers to create sales orders.

I see the there is a discount field (inline text) that looks like a global discount (as it is above the line items). This is the same discount that is on internal transaction forms (sales order, estimate, etc) but I have never figured out how to set a default discount to fill in here. Seems you can only apply the discount after the fact (by setting internally and saving, it shows up when you view the order from the customer center but by then it is already submitted.

Reason this would be great is we want to offer customers who order through the web (customer center) an extra discount than if they call in, email or fax in their order.

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